|
We were having the issue of Quicken not finding the data file about half the time. Quitting and opening it again had a 50/50 chance of working.
Quicken support sent these instructions to follow: 1: Uninstall Quicken from the programs x86 file, from the program data file and from the roaming file. 2: Reset the computer and install the latest version of the Quicken application. 3: Before opening Quicken, try disabling any 3rd party apps, such as VPN, Firewalls and Anti-virus. Check the Windows Defender settings. 4: Uninstall and Reinstall Webview 2 Runtime: Link to download the latest WebView 2 runtime - https://go.microsoft.com/fwlink/p/?LinkId=2124703 (After downloading from the link, open the folder that the file was downloaded into, right-click on the download, and RUN AS ADMINISTRATOR) 5: After downloading the Webview2, reset the computer again. 6: Open Quicken, it should be running as normal. After uninstalling Quicken I also did: Deleted the Quicken subfolder from both: C:\ProgramData C:\Program Files (x86) Renamed the Quicken subfolder here: C:\Users\username\AppData\Roaming I checked the Registry and did not see a Key for Quicken. Run sfc /scannow After installing Quicken: I added the folder "C:\Program Files (x86)\Quicken" to the Exceptions list in the Antivirus software (Malwarebytes and Bitdefender in my case) Ran Quicken once as Administrator, exited, and then ran it as non-admin After doing these steps then Quicken was opening the file up every time. https://community.quicken.com/discussion/7955654/unable-to-open-source-file-error-message |