IssuesRemote Desktop Remote Desktop can't login to computer using Microsoft Account/Windows Hello Updated June 03 2025
On the computer you are trying to login to remotely, you need it to cache the password. Run this command from the command prompt, changing the email address to match.

Copy to Clipboard runas /u:MicrosoftAccount\your@email.com cmd.exe


Now, log off the computer and back on, then try again. This should allow it to cache the password, and so when the remote computer attempts to login using it, it will be allowed instead of failing.
Search Keywords: mstsc, remote desktop, invalid username, failed, error, email problem




©2024 - Some portions of this website are Copyrighted.
Your IP: 216.73.216.85     Referring URL:
Browser: Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
Terms and Conditions, Privacy Policy, and Security Policy