Guide Computer Software Remote Assistance / Desktop Solutions / Mobile SolutionsRemote Desktop, TeamViewer, Anydesk, VNC, Splashtop Updated September 02 2024
Microsoft Remote Desktop (mstsc.exe)
Microsoft will be changing the name of Remote Desktop Client apps to Windows App
https://www.ghacks.net/2024/09/02/the-windows-windows-app-is-real-remote-desktop-app-for-ios-and-macos-affected-too/
https://learn.microsoft.com/en-us/windows-app/get-started-connect-devices-desktops-apps


Quick Assist - Remote Support
Microsoft Quick Assist can be used to quickly assist a remote user. You can search for it in the Start Menu, or use they keyboard Shortcut, Ctrl-Windows-Q to start it.
https://support.microsoft.com/en-us/windows/install-quick-assist-c17479b7-a49d-4d12-938c-dbfb97c88bca


Anydesk - Windows, Mac, Linux, iOS, Android
More Anydesk info is available below, click on Anydesk category near the bottom of this page.
https://anydesk.com/en


Remote Utilities - Better pricing than TeamViewer
https://www.remoteutilities.com/


RemoteNG lets you manage multiple RDP/RDC connections easily
https://mremoteng.org/


Remote Desktop Plus
https://www.donkz.nl/


http://guacamole.apache.org/


VNC

TeamViewer - Windows, Mac, iOS, Android


If Remote Desktop is not working in a AD environment, run these (you might be able to do so using PSEXEC remotely):
reg add "HKLM\System\CurrentControlSet\Control\Terminal Server" /v fDenyTSConnections /f
netsh advfirewall firewall add rule name="allow RemoteDesktop" dir=in protocol=TCP localport=3389 action=allow


Mobile Video Support: LifeAR - iOS, Android
https://www.lifear.app/en/
https://play.google.com/store/apps/details?id=com.teamviewer.lifear
https://apps.apple.com/app/id1540048204

Anydesk - Remote Control Software




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