|
FormFox opens a window which loads an Adobe Reader component.
Google Chrome only supports the ePad original model VP9801, all other models will need to use Edge in IE mode. Download this FAQ guide which has the configuration settings needed. https://helpfultechnotes.com/guide/201/download/FormfoxSignaturePadandPrintingFAQ.pdf The ePad site to download files from is here, note that it is not secure, only http. http://www.epadsupport.com/ Workarounds: - Disable "Enable Protected Mode at startup" from Adobe Reader Preferences, Security Enhanced tab. - Try using Chrome instead of IE. This may have issues with ePad signature readers, but should fix printer issues. Reinstalling Adobe Reader does not fix the issue. Formfox support: http://www.formfox.com (877) 376-3691 (extension 1 and then 5 is currently the options to get to support) |