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From UC software to Obi 6.4.3.10072:
Tested from UC 6.4.3.5814 and 6.4.1.2280, Utilities --> Software Upgrade, Custom Server http://helpfultechnotes.com/files/VVX450/obi-64310072ld.xml After 5 minutes, it should now be upgraded. Follow these steps to provision to Dialpad: https://help.dialpad.com/hc/en-us/articles/10967111627675 Other misc info used to get these steps working: Info about firmware files sip.ld and .fw https://docs.poly.com/en-US/bundle/obi-ag-640/page/OBiPhoneAdminGuide/upgrading_software/TOC_Updating_the_Firmware_5.htm Download firmware from Polycom: https://www.poly.com/us/en/support/products/business-phones/vvx/vvx-450-obi-edition Configure VVX450 for RingCentral: https://support.ringcentral.com/article-v2/assisted-provisioning-poly-deskphones.html?brand=RC_US&product=RingCentral_MVP&language=en_US In RingCentral, set up phone, enter in MAC address: https://service.ringcentral.com/application/company/phones/userPhones Run a UC version of firmware Disable ZTP if needed. Set provisioning server to HTTPS mode, server: pp.ringcentral.com/pp username and password blank Save and reboot Configure VVX450 Phone for Dialpad: Starting from UC firmware: Login to phone via browser to it's IP. Default password is 456 Utilities --> Software Upgrade Install Obi 6.4.5 firmware from this URL, select the target version of firmware you want. http://helpfultechnotes.com/files/VVX450/uc2obi.xml Install Google Workspace Voice Obi: Install Obihai firmware from https://support.google.com/a/answer/9311828?hl=en (put in link to XML file in config, phone will then prompt to update using it). https://storage.googleapis.com/voice-deskphone/polycom/6-4-3-10037/6-4-3-10037.xml From Obi firmware 6.4.3.10037 to 6.4.3.10072: Login to phone via browser to it's IP. Username/password: admin/admin System Management --> Device Update Download this XML file and upload it to the phone: http://helpfultechnotes.com/files/VVX450/obi-64310072ld.xml Connect using new IP address in browser, now use admin/admin Reset to factory defaults Set up provisioning server using: https://help.dialpad.com/hc/en-us/articles/10967111627675 Switch UCS to Obi and back: https://www.poly.com/ca/fr/support/knowledge-base/kb-article-page?lang=en_US&urlName=knova-37725-vvx-x50-software-stream-conversion-guide-ucs-to-obi-edition Convert from Obi to UCS firmware: http://downloads.polycom.com/voice/software/UC_Software_6_4_1_release_sig_split/3111-48840-001.sip.ld,bgu-conv=disable Direct links to firmware: http://helpfultechnotes.com/files/VVX450/obi-6.4.3.10072/3111-48840-001.sip.ld http://helpfultechnotes.com/files/VVX450/obi-6.4.3.10072/OBi_Edition-6-4-3-10072.fw Request Polycom transfer ZTP to a new provider. For Poly phones, email Poly’s ZTP support (ztpinfo@poly.com) to request a transfer of the device’s MAC address to RingCentral. To bypass the ZTP process for Poly phones, you can use assisted provisioning. https://support.ringcentral.com/article-v2/intro-deskphone-provisioning.html?brand=RC_US&product=RingCentral_MVP&language=en_US | |
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