GuidePhones, Tablets, VOIP, PBX, FAXVOIPVOIP ServicesRing Central Extension cannot answer calls placed on hold by another user - Extension shows Red instead of Green Updated December 02 2024
Follow these instructions

You will need to do this by logging into EVERY user account and setting the proper permissions.
Setting up user presence in the Admin Portal
https://support.ringcentral.com/article-v2/9751.html?brand=RC_US&product=RingEX&language=en_US

Search Keywords: Ring Central, Phone, Hold, Red Light LED




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